Privacy Policy

Privacy Statement and Protection of Personal Data

At INFOLIB, protecting the personal data of our clients is of paramount importance. We are fully aligned with national and EU legislation on the protection of personal data. INFOLIB collects personal data in the context of its operations and the provision of its professional services. At INFOLIB we are committed to protecting and properly using all personal data we collect in the course of our activities.

This Privacy and Personal Data Protection Statement provides you with information on how we collect your personal data and for what purposes we process it, so that you are aware of the way we collect, use or potentially disclose your information. Before browsing our website or conducting any transaction with us, we invite you to read this Statement and make sure you agree with the terms and conditions under which we collect and process your personal data.

Personal Data

For the use of our services, the collection of certain personal data or user identification information (PII) is necessary. Additionally, certain data may be stored which provide information about how and when you visited this website (e.g. the website from which you may have connected to this page, the date of your visit, etc.). This data is stored in order to improve the quality and content of this website.

Your data may be used to uniquely identify a user, among other purposes, in order to display targeted advertisements, messages or content.

Information You Provide

While browsing our website, you may be asked to submit your personal information in order to benefit from certain services/offerings we provide. For example, when you use our website’s contact form for matters relating to the operation of the site and the services we provide. Personal data is also collected when you electronically submit your CV through our website, thereby expressing your interest in potential cooperation with INFOLIB.

If you register on the INFOLIB website and provide information about your preferences, we will use this information to personalise your experience as a user. When you register or log in using a third-party single sign-on service, we may identify you as the same user regardless of the use of different devices and personalise your experience as a user.

When you interact with our website, certain data is automatically collected from your device or the web browser you use. This data includes the following:

• Device identification numbers, call status, network access, storage information and battery information
• Cookies, IP addresses, referrer headers, browser identification data and version, as well as web beacons and tags

Please read our Cookie Policy and check the Cookie Settings Panel for detailed information regarding cookies.

Why and How We Use Your Personal Data

The personal data you provide us, such as your full name, email, mobile/landline telephone number, are processed only when we have a lawful reason to do so.

Lawful reasons for processing your personal data include:

(a) the provision of services you entrust to us and wish to receive from us / the purchase of products you wish to buy from us

(b) compliance with a legal obligation,

(c) the safeguarding and protection of legitimate interests, both yours and ours.

(d) the consent you provide under the specific conditions set by the legal framework, in order to receive updates about products, services and offers from INFOLIB and/or third-party partner companies, which process personal data in accordance with the applicable framework at any given time.

For the achievement of these purposes, we collect and generally process only data that is necessary, relevant and appropriate for the purpose of the processing.

Legal Basis

To process your data, we rely on certain legal bases, depending on how you interact with our website.

The processing of personal data for direct marketing purposes is carried out in the pursuit of our legitimate interest. Furthermore, where personal data concerning you is collected either through the use of the contact form or the electronic submission of your CV through our website, your consent will be requested on a case-by-case basis. If you wish, you may obtain the details of your own consent declaration (date, time, etc.). You have the option to withdraw your consent at any time, without retroactive effect. If you wish to withdraw your consent, you may send an email to [email protected]. Finally, we also rely on other legal bases, such as our legitimate interests, compliance with a legal obligation or the performance of a contract.

Processing of Personal Data

INFOLIB, as data controller, with or without the assistance of automated methods, will maintain a file of and process your personal data. Your data will be stored in a form that allows you to be identified as a data subject only for the period required and exclusively for the purpose of each processing activity. Access to the data is available only to those lawfully entitled to receive it (e.g. authorised employees), whenever this is deemed necessary. Your data may be transferred to further recipients, to whom the company entrusts the processing of personal data on its behalf and who will act in our name and on our behalf in the context of contract performance, for the achievement of the aforementioned lawful purpose. In these cases, INFOLIB remains responsible for the processing of your personal data and defines the individual elements of the processing, and enters into a specific contract with the third parties to whom it entrusts processing activities, in order to ensure that the processing is carried out in accordance with the applicable legal framework and that every natural person may freely and unobstructed exercise the rights conferred upon them by the legal framework.

For details on recipients, you may submit a request to: [email protected]. Beyond the above, your data will not be transferred to third-party recipients or third countries for commercial or non-commercial purposes, without your prior notification and explicit consent.

By way of exception, access to personal data is permitted:

a) to judicial and prosecutorial authorities in the exercise of their duties, on their own initiative or upon the request of a third party invoking a legitimate interest and in accordance with lawful procedures,

b) to other bodies of the Greek State which, under their statutory provisions, have such a right and jurisdiction.

Storage Period

The data storage period is determined on the basis of the following specific criteria depending on the case:

• When processing is carried out on the basis of a contract, your personal data is stored for as long as is necessary for the performance of the contract and for the establishment, exercise and/or support of legal claims under the contract.
• When processing is required as an obligation under the provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.
• For the purposes of promoting products and services (marketing activities) and in all other cases where processing is based on your consent, your personal data is retained until the withdrawal of your consent. This can be done by you at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of consent during the period before its withdrawal.
• To withdraw your consent, please contact INFOLIB at the following contact details: Address: Iasonidou 7 Avenue, Elliniko. Email: [email protected], Tel: 210 6754610

Your Rights Under the General Data Protection Regulation (GDPR)

• You have the right to know whether personal data concerning you has been or will be processed, and in any case to request that INFOLIB correct your personal data if it is inaccurate or complete it in the event of any gaps. When updating your personal information, you may be asked to verify your identity before we can fulfil your request.
• In the absence of your explicit consent, no decision will be taken based solely on automated processing, including profiling. You may receive the personal data concerning you in a structured, commonly used and machine-readable format, and transmit it, under the lawful conditions, to another data controller, provided this does not adversely affect the rights and freedoms of others.
• Subject to the conditions of the law, you may request their erasure, as well as in specific cases the restriction of the processing they undergo.
• You have the right to object at any time to the processing of data concerning you.
• You may at any time object to the processing of your data for the purposes of direct marketing, including profiling, if this is related to direct marketing. In the event of exercising the above right, your personal data will no longer be processed for these purposes.
• You have the right to object and request the restriction of certain processing operations on your data.
• You have the right to receive your personal data free of charge in a format that allows you to access, use and process it using commonly used processing methods. You also have the right to request us, where technically feasible, to transmit the data directly to another data controller. This right applies to data you have provided to us and whose processing is carried out by automated means on the basis of your consent or in the performance of a relevant contract.
• You have the right to contact the Hellenic Data Protection Authority if you consider that your data is being unlawfully processed.

How to Exercise the Above Rights

To exercise your rights, as well as for any information regarding the processing of your personal data, you may submit a request to: [email protected]. As a rule, your request will be fulfilled within one month of receipt. The information, any communication and all actions taken pursuant to Articles 15 to 22 and 34 of the GDPR are provided free of charge.

Security

INFOLIB applies appropriate technical and organisational measures to ensure an adequate level of security for your data against risks. However, no information system is 100% secure. For this reason, we cannot guarantee the absolute security of your data.

Privacy Policy and Children

This website is designed and intended for use by adults. If you are a minor below the age at which parental consent is required in your country, the terms of this Privacy Statement should be reviewed by your parent or guardian, who will then provide their consent. If it is discovered that we have collected information from a minor without the consent of a parent or guardian, where such consent should have been obtained, we will delete the information as soon as possible.

Access to certain parts of the website may be restricted to users below a certain age. We may use your personal information to carry out age verification checks and to enforce these age restrictions.

IP Addresses

The IP address through which the visitor’s/user’s/member’s computer accesses the internet and subsequently this website/application is stored and may be used by the site, if necessary, in the event of a breach of the Website’s/Application’s Terms of Use by the visitor/user/member. This data may also be used in aggregate form in order to carry out trend and website performance analysis.

Location-Based Tools

INFOLIB collects location data in order to provide you with information about services that we believe may be of interest to you based on your geographical location, as well as to improve our location-based products and services.

Social Network Applications and Widgets

The INFOLIB website may provide you with the ability to share content through third-party social networking applications, such as the Facebook Like button and the Twitter widget. These social networking applications may collect and use information about your use of the INFOLIB website (see the Cookie Policy regarding “Social Networking” cookies). Any information you provide through such social networking applications may be collected and used by other members of that social networking application, and such use is governed by the privacy policies of the companies providing the application. We do not have control over or responsibility for those companies or their use of your information.

Please note that this policy may change from time to time. Changes will be displayed here. Prior to any modification of this policy, we will notify you and you will have the opportunity to review the revised policy before choosing to continue using our services and products.