REAL-WORLD SUCCESS STORIES & MEASURABLE IMPACT
Digital Transformation & Managed IT Case Studies
Discover how leading institutions and fast-growing enterprises leverage infoLib's 22+ years of engineering excellence in Microsoft Cloud technologies (Power Platform, ERP Integration, Copilot) and archival digitisation to achieve proven business results.
500,000+
Archival Records in Digital Vaults
2,000+
Invoices / Month Processed with ERP
< 18min
Average Helpdesk SLA Response Time
99.98%
Annual Network & Infrastructure Uptime
CULTURAL ARCHIVES & ISAD(G)
Digital Cataloguing & Online Repository for 500,000+ Historical Assets
Organizations: National Bank Cultural Foundation (MIET), ELIA & Leading Cultural Institutions
● Live Production Platform
The Challenge
- Massive volume of fragile historical assets (manuscripts, rare books, photography, and cartographic collections).
- Risk of physical degradation of original artifacts from repeated researcher consultations.
- Need to unify disparate archival catalogues into an integrated, standards-compliant digital database.
infoLib's Solution
- Deployment and deep customization of the proprietary Libsolution platform.
- Structured cataloguing compliant with international standards: ISAD(G), UNIMARC, and Dublin Core.
- Secure digital repository hosting high-resolution archival preservation surrogates.
- Faceted semantic search engine and public-facing research discovery portal.
Measurable Impact
- Complete preservation and withdrawal of fragile originals from regular physical handling.
- 24/7 global online access for academic researchers worldwide with zero geographic friction.
- Sub-2-second record retrieval speed across half a million catalogue items.
500,000+
Catalogued Assets
100%
ISAD(G) Compliance
< 2 sec
Search Latency
24/7
Global Availability
POWER PLATFORM & ERP AUTOMATION
Automated Approval Workflow for 2,000+ Invoices / Month
Sector: Enterprise Wholesale & Industrial Distribution Corporation
● Live Production System
The Challenge
- High volume of vendor invoices in varied multi-layout formats arriving across distributed corporate emails and mailboxes.
- Labor-intensive manual data entry into the core ERP, introducing ledger reconciliation discrepancies.
- Approval bottlenecks spanning 7 to 10 days to collect physical signatures across department heads.
infoLib's Solution
- Automated ingestion and optical character recognition via Power Automate & AI Builder OCR.
- Sequential, multi-tiered approval hierarchy triggered through interactive adaptive cards in Microsoft Teams & Outlook.
- Automated voucher posting into SoftOne ERP via On-Premises Data Gateway REST endpoints.
- Archiving of tax-compliant PDFs in SharePoint Online DMS with immutable digital audit trails.
Measurable Impact
- 85% reduction in total approval cycle time (down from 8 business days to under 4 hours).
- 100% elimination of manual data entry errors and voucher typos in the ERP general ledger.
- Fully paperless finance department with real-time audit readiness.
2,000+
Invoices / Month
85%
Faster Approvals
0%
Data Entry Errors
100%
Paperless Audit Trail
ENTERPRISE MANAGED IT & SLA
24/7 Managed IT Support with Guaranteed Response SLA < 30 Minutes
Sector: Multinational Enterprise with Athens HQ & 4 Regional Branch Offices
● Active Enterprise SLA
The Challenge
- Frequent network disconnects and application downtime disrupting operations for 80+ corporate staff.
- Unmanaged security posture, lack of centralized endpoint visibility, and high vulnerability to zero-day malware.
- No enforceable SLA from legacy provider, resulting in support delays exceeding 6 hours.
infoLib's Solution
- Deployment of centralized 24/7 NOC Monitoring for proactive threat and infrastructure surveillance.
- Unified deployment of managed EDR / Endpoint Security and enterprise perimeter firewalls.
- Automated Cloud Backup & Disaster Recovery protocols ensuring RPO < 1 hour and RTO < 2 hours.
- Strict SLA contract guaranteeing first response in < 30 minutes with designated senior engineers.
Measurable Impact
- Average actual first-response resolution time clocked under 18 minutes.
- Attainment of 99.98% annual infrastructure uptime with zero unscheduled downtime events.
- Zero security breaches recorded and a 30% reduction in overall operational IT overhead.
< 18 min
Avg Response Time
99.98%
Network Uptime
0
Security Incidents
30%
IT Cost Reduction
ADDITIONAL INFOLIB DEPLOYMENTS
More Digital Transformation & Client Projects
Explore additional successful deployments across institutional archives, operational protocols, executive BI dashboards, and custom Copilot AI solutions.
AI & TALENT ACQUISITION
Automated candidate screening and intelligent talent ranking powered by Enterprise GenAI and NLP. Ingests PDF/Word resumes, benchmarks applicant competencies against exact role specifications with objective Match Scoring, and accelerates recruitment cycles.
70% Faster Hiring Cycle
Objective Match Scoring & GDPR Compliant
POWER APPS & DATAVERSE
Centralized, tamper-evident document protocol tracking, automated assignment workflows for executives, and secure digital archiving across enterprise departments (Delivered for AECOM & Major Enterprises).
90% Downtime Reduction
Faster Technical Response & Digital Audit Trail
MARITIME & FLEET OPERATIONS
Specialized digital platform coordinating technical, operational, and audit tasks across the fleet. Bridges shipping offices, superintendents, and onboard crews with live task visibility and compliance tracking.
85% Faster Coordination
Live Fleet Pending Tasks & Inspection Oversight
POWER BI & ANALYTICS
Grant Thornton - Delphis
Interactive business intelligence dashboards built on Microsoft Power BI, consolidating financial audits, corporate expense data, and operational performance from ERP systems.
Real-Time Insights
Consolidated Financial Reports
POWER APPS MOBILE
Expense Claims & Receipt Validation App
Enabled field consultants to capture receipts via mobile camera, validate per-diem policies automatically, and submit expense sheets.
75% Faster
Employee Reimbursement
CONTRACT LIFECYCLE & ALERTS
End-to-end management platform for commercial and vendor contracts. Delivers a centralized digital repository, automated milestone alerts, expiry tracking, and financial term oversight.
Zero Missed Deadlines
100% Visibility on Agreements, Terms & Renewals