Managed IT Support Services & Infrastructure
Complete IT support, cloud infrastructure, network security, and 24/7 monitoring designed to keep your business operations running smoothly without interruption.
Comprehensive Managed IT & Infrastructure Services
Explore our full suite of managed services, cybersecurity protections, and telecommunication solutions below.
Cybersecurity & Threat Defense
Proactive vulnerability scanning, ethical penetration testing, 24/7 SOC monitoring, and endpoint hardening.
- Vulnerability assessments & pen tests
- 24/7 threat detection & incident response
- NIS2, ISO 27001 & GDPR compliance
Website, eShop, SEO & Web Apps
End-to-end digital solutions: modern website design, high-converting e-commerce, web portals, SEO, and PPC marketing.
- Custom WordPress & WooCommerce design
- Technical SEO & first-page rankings
- Enterprise portal & custom web apps
VoIP Business Telephony
Enterprise cloud PBX telephony, crystal-clear voice communication, advanced call routing, and massive telecom cost reduction.
- Cloud PBX & mobile softphone extensions
- IVR auto-attendant & call queues
- Up to 60% savings on telecom costs
Business Firewall Solutions
Next-Generation Firewalls (NGFW) with intrusion prevention (IPS), deep packet inspection, and secure branch-to-branch VPNs.
- Sophos & Fortinet certified deployments
- Real-time web filtering & malware blocking
- Zero Trust network access controls
Backup & Disaster Recovery
Enterprise backup architectures ensuring near-zero RTO and RPO with automated immutable offsite replication.
- Veeam & Synology automated image backups
- Ransomware-proof immutable cloud tiers
- Quarterly disaster recovery testing
SaaS Backup & Cloud Protection
Dedicated automated backup for Microsoft 365 (Exchange, SharePoint, OneDrive, Teams) safeguarding against accidental deletion.
- Independent external cloud copy
- Point-in-time item restoration
- Unlimited retention & compliance archive
Endpoint Security & Antivirus (EPS)
Next-gen AI-powered endpoint detection and response (EDR) safeguarding servers, laptops, and mobile devices against zero-day threats.
- Behavioral threat & ransomware blocking
- Centralized cloud management console
- Automated device quarantine & remediation
Real-Time IT Monitoring
24/7 proactive monitoring of servers, network switches, bandwidth, storage thresholds, and service uptime.
- Instant SMS & email anomaly alerts
- Predictive failure detection before outage
- Detailed monthly executive SLA reports
Remote Working Solutions
Secure teleworking infrastructure enabling distributed teams to collaborate securely from anywhere.
- Encrypted corporate SSL-VPN tunnels
- Virtual Desktop Infrastructure (VDI)
- Multi-Factor Authentication (MFA) enforcement
Contractual Business IT Support (SLA)
Dedicated IT helpdesk, rapid remote troubleshooting, scheduled on-site maintenance, and strategic CIO advisory.
- Guaranteed response time SLAs
- Certified on-site Greek engineer visits
- Strategic hardware & software procurement
Why Enterprises Choose infoLib
Combining 20+ years of engineering experience, certified Microsoft expertise, and rapid local response.
20+ Years Enterprise Pedigree
Proven track record delivering mission-critical IT architectures across Greek enterprises and the public sector.
Certified Microsoft Engineers
Official Microsoft Partner Network credentials (ID: 1451605) adhering to Microsoft Well-Architected Frameworks.
Guaranteed SLAs & Security
Strict contractual response time SLAs, compliance with GDPR and ISO 27001, and dedicated engineering support.
Frequently Asked Questions
What is included in an infoLib Managed IT Support contract?
How fast does infoLib respond to critical technical issues?
Can infoLib manage our cloud environments as well as on-premise hardware?
Do you provide on-site technical support across Greece?
Empower Your Organization with Custom Digital Solutions
Schedule a personalized technical consultation with an infoLib enterprise architect to review your operational requirements and receive a detailed proof of concept.